{"id":31638,"date":"2025-11-07T18:43:33","date_gmt":"2025-11-07T14:43:33","guid":{"rendered":"https:\/\/soaqjobs.com\/?post_type=job_listing&p=31638"},"modified":"2025-11-07T18:43:35","modified_gmt":"2025-11-07T14:43:35","slug":"hr-abu-dhabi-it-administrator","status":"publish","type":"job_listing","link":"https:\/\/soaqjobs.com\/ar\/job\/hr-abu-dhabi-it-administrator\/","title":{"rendered":"IT Administrator"},"content":{"rendered":"

Job Position \u2013 IT Administrator \/ IT Support
\nCompany Name \u2013 Green Mountains
\nDepartment: IT \/ Technical Support
\nLocation: Abu Dhabi
\nThe IT Administrator will be responsible for managing day-to-day IT operations, user support,
\n\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629
\n1. Microsoft 365 Administration
\nManage Outlook, Exchange Online mailboxes, shared mailboxes, aliases, distribution lists.
\nConfigure Teams, SharePoint permissions, guest access, and collaboration settings.
\nTroubleshoot PST\/OST syncing, mailbox quota issues & spam filtering.
\nImplement security controls such as MFA, conditional access policies, retention policies.
\n2. User Support & System Troubleshooting
\nProvide onsite & remote support for laptops, desktops, printers, network devices, and applications.
\nOS deployment & configuration (Windows 11), driver installation, firmware updates.
\nEmail configuration across devices (Windows\/Mac\/iOS\/Android).
\nHandle system performance issues & routine maintenance tasks.
\n3. Hardware & Peripherals
\nInstallation, service & maintenance of Canon and Sharp printers\/copiers.
\nToner replacement, print queue troubleshooting, scanning folder configuration.
\n4. Access Control & Biometric Systems
\nAdministration of ZK Biometric attendance & access control systems.
\nUser enrolment, face\/fingerprint synchronization & device troubleshooting.
\nAttendance extraction and system integration support if needed.
\n5. IP Telephony & PABX
\nGrandstream PABX setup and management.
\nSIP trunk configuration, call routing rules, IVR setup, troubleshooting & logs.
\n6. Network & Security
\nBasic configuration and monitoring of Fortinet & SonicWall firewalls.
\nNetwork performance checks, Wi-Fi SSID management, VPN access handling.
\nPatch updates & system hardening where applicable.
\n7. Storage & Backup Management
\nNAS administration (Synology\/QNAP) including folder permissions & access mapping.
\nUser storage quotas, backup verification & data recovery testing.
\n8. Windows Server & File Shares
\nFile share permissions (NTFS & share-level).
\nBasic AD user\/group management.
\nLocal backups and drive monitoring.
\n9. IT Asset Management
\nMaintain inventory of company laptops, desktops, PABX devices, biometrics, printers, phones, licenses, and accessories.
\nPerform asset tagging, assignment records & warranty tracking.
\nMaintain periodic IT asset audit and replacement plan.
\n10. Etisalat B2B Portal & Vendor Coordination
\nSIM management, mobile plan upgrades\/changes, IP telephony requests.
\nManage internet service requests, business line changes, add-ons etc.
\nCoordinate with vendors for AMC, escalations, and service restoration.
\n11. Documentation & Compliance
\nMaintain IT SOPs, network diagrams, and troubleshooting guides.
\nTrack incidents & resolutions in ticketing\/log format.
\nSupport in cyber security policies & compliance implementation
\nSkills & Qualifications
\nProven hands-on experience in IT support
\nGood communication skill
\nEmail :\u00a0
\nContact : <\/p>","protected":false},"author":100,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[],"job_listing_category":[173],"job_listing_location":[141],"job_listing_tag":[],"class_list":["post-31638","job_listing","type-job_listing","status-publish","hentry","job_listing_category-information-technology","job_listing_location-abu-dhabi"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t