Sales Operations Manager

المسمى الوظيفي

Job Summary

• The role is the focal point/representative of the Business Unit for generation of various reports and customer lists, in the absence of VP Sales.
• The job holder is responsible for activities in support of the regional sales/contract/marketing team.
• The role is coordination between the Sales Directors for all files that involve customer interface (Events, Briefing, global mailing lists, etc).

Main accountabilities

Sales Activities

• Actively support sales campaigns and be the interface with other departments involved.
• Support VP Sales, engine manufacturers when necessary, on the status of the activity within the Business Unit as and when necessary.

Commercial Support

• Be the alternative contact person for all airlines in the region.
• Provide marketing/commercial support to VP Sales and all business unit members (draft commercial letters, follow-up of internal and external mail in their absence (check actions/answers as appropriate).
• Represent the Business Unit at meetings (e.g. engine manufacturers, leasing).
• Assist in the follow-up of aircraft deliveries.

Activities of General Interest

• Prepare presentations (e.g. commercial symposium, leasing companies, and engine manufacturer) and make presentations, when necessary.
• Develop general knowledge of the region (work with the Marketing Division to develop airline briefings, market focus document).
• Participate in specific projects of general interest (budget, P.R. events, advertising, and demo).
• Contribute to the sales process through commercial support to VP/Salesmen/Contracts Directors.
• Provide timely and reliable commercial information.
• Coordinate and attend VIP customer visits to Toulouse, when necessary.
• Prepare internal reporting and contribute to general sales reporting to the management (e.g. monthly sales report, specific information on the commercial activities …).
• Maximize efficiency of the Business Unit, by closely following up Sales KPIs for the VP of Sales.
• Ensure timely update of VP Sales Management Dashboard.

The Jobholder must have the following behavioural, professional skills and experiences

• Fluency in English (written & spoken), other languages are a plus.
• Dynamic personality with ability to take initiatives.
• Engineering or Business Degree.
• Minimum 3 years of experience
• Good communications and interpersonal skills.
• Adaptability and diplomacy with a strong understanding of Teamwork, Customer Focus and Reliability.
• Willingness to travel and work flexible hours.
• Ability to mix professionally and socially with senior Airline personnel.